Privacy Policy

Privacy Policy

Privacy Policy

Privacy Policy – Legacy Spa

Legacy Spa Co., Ltd. (“Legacy Spa”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our services — both in person and online.

1. What Information We Collect

We collect personal data when you:

  • Book a treatment online or at our facility

  • Contact us via website, email, phone, or social media

  • Fill in an intake form or sign a waiver

  • Subscribe to our newsletter or marketing list

This may include:
  • Full name

  • Phone number

  • Email address

  • Booking details (date, service, preferences)

  • Payment details (processed securely via third-party providers)

  • Health or treatment-related information (only if voluntarily provided)

2. Why We Collect Your Data
We process your data to:
  • Confirm and manage your bookings

  • Provide safe and personalized treatments

  • Communicate with you about your appointment or updates

  • Improve our services and customer experience

  • Send promotional messages (only with consent)

We do not sell or rent your personal information to third parties.
3. How We Store & Protect Your Data
Your data is stored securely in encrypted systems and access is restricted to authorized staff only.

We take appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, loss, or misuse.

4. Sharing of Data

We may share your data with trusted third parties only when necessary to:

  • Process payments (e.g. Stripe or booking platforms)

  • Send communication (e.g. automated reminders or email updates)

  • Comply with legal obligations

All third parties are required to respect your data privacy and act in accordance with applicable law.

5. Your Rights

You have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion of your data (unless legally required to retain it)

  • Withdraw consent for marketing communication at any time

To exercise these rights, contact us at support@legacyspakohsamui.com with the subject line: “Privacy Request”.

6. Cookies & Website Tracking

Our website may use cookies or analytics tools to enhance user experience. You can adjust cookie settings in your browser at any time.

7. Retention Period

We keep your personal data only as long as necessary for the purposes described above, or as required by law.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at.

Legacy Spa Co., Ltd.

37/45 Moo 5, Bophut

Koh Samui, Suratthani 84320

Thailand

Email: Support@legacyspakohsamui.com